MedQA™
Quality Assurance

MedQA™ provides a flexible set of tools to assist with administering a continuous quality assurance program for medical transcription. The system streamlines the document selection/review process, provides objective measurements through user-defined criteria, provides a streamlined means to capture these measurements by transcriptionist and date ranges, and provides extensive reporting options by transcriptionist, department, and/or QA trends. Automated selection of documents for review and evaluation lets the facility focus on quality without expending excessive resources for record keeping.

Key benefits of MedQA™ include the following:

• Provides objective measurement of individual transcriptionist's quality
• Identifies areas most in need of quality improvement
• Streamlines the task of monitoring staff quality
• Tracks continuous quality improvement
• Immediately corrects any problems

• Automatic selection of documents for review
• Documents selected for review can be varied by experience and individual staff members
• Selection based on number of documents or on percentage of documents
• Monitoring of quality for given document type or dictator
• User-defined categories for evaluation
• Fully documented evaluation procedures
• Extensive security
• Graphic reports available