HTI Technologies, Inc. is dedicated to customer satisfaction and believes this is best achieved by providing quality, dependable customer service, and technical support. That satisfaction begins with a thorough needs assessment, followed by on-site installation and training, and the continuing accessibility to technical support via Enhancement & Support agreement (E&S), email, and internet knowledge base options.

HTI provides outstanding customer service and technical support with a team of professional technicians, programmers, and healthcare professionals with over 30 years' experience in the healthcare industry. HTI’s customer and technical support team has the talent, skills, and know-how to custom design each installation and support it in today’s ever-changing environment.

Whether a large or small installation, HTI is dedicated to the proper installation and training of MediScribe users and ensuring that the medical dictation and transcription systems meet the needs of physicians, transcriptionists, and the healthcare environment in which they serve.